Hello friends! I am the CEO of a Kula Lumpur-based prestigious hotel. The star-rated hotel is located in the business district of the city. The hotel is popular internationally and serves as one of the best accommodation options in the city. The infrastructure of the hotel is not as wide as any five star hotel of the city. Still, we offer wonderful facilities and amenities which are high in luxury and comfort quotient. Apart from wonderfully decorated guestrooms and suites which are equipped with contemporary amenities we also have fabulous dinning and entertainment options. We are specifically known for our business facilities. Business executives from all over the world come to admire the service of the hotel round the year.

Recently, we brought a significant change in the internal customer care of our business. We have improved the call accounting system that has been playing important role in providing our customers with the appreciated services. Earlier, we had a stand-alone traditional telephone management system. It was our priority to give it a change for better service. I searched the internet and found TelcoTwo (website: www.telcotwo.com). With the help of this renowned company, we built TelcoTwo2.0 Call Accounting. Now, we expect to take our business to further height.